mandarin-flashcards-support

Support — Mandarin Flashcards

If you need help, found a bug, or want to request a feature, contact us:

Helpful info to include

When you email, please include:

FAQ

Restore purchases

Open the app → Options → Remove Ads → Restore purchases. The Remove Ads subscription is tied to the store account that bought it, so restore it on the same Apple Account or Google Play account.

Move progress to another device

Options → Backup → Export progress to a file, then open that file with Import progress from a file on the other device. The file works in both directions between iPhone and Android.

On Android, progress is also included in Android’s automatic backup, so it usually returns on its own when you reinstall or set up a new phone.

Change your ad privacy choices

In the EEA and UK, Options → Manage ad privacy choices re-opens Google’s consent form. On iOS you can also change tracking permission in Settings → Privacy & Security → Tracking; on Android you can reset or delete your advertising ID in Settings → Privacy → Ads.

Report a bug

Send a short description + steps to reproduce, and screenshots if possible.

Privacy Policy

Read it here: Privacy Policy